MTN deeply studies and implements the spirit of the 2024 mid-year work conference

During the two-day semi-annual summary, the heads of the company's first and second level departments gathered together to analyze the gaps and root causes around the data and targets, and jointly drew a clear and detailed action blueprint, laying a solid foundation for the high-quality and stable delivery of multiple businesses, product lines, and organizations in the second half of the year.

Combat & training integration, data empowerment

For more than two consecutive weeks, DBS management system practical exercises and theoretical training were conducted, using a "combination of combat and training" training mode. Department heads not only deepened their understanding of data-driven decision-making, but also mastered specific methods for using DBS management system to optimize workflow and improve management efficiency. Each department closely focused on the company's strategic goals, aligned with key data indicators, and systematically identified the current gaps and their root causes. Based on this, they developed targeted and highly operational action plans.

Strict laws and regulations, closed-loop responsibility

The 16-word action improvement policy of "abiding by the law, enforcing the law strictly, assigning responsibilities to individuals, and implementing strict loops" guides department heads to deeply understand and consolidate implementation. The 16-word action improvement plan is a reinforcement of the company's management system, and a strict requirement for the work attitude of every MTN employee, ensuring that every task can be managed in a closed-loop manner and improving work efficiency and customer service efficiency.

Performance oriented, customer first

The management philosophy guided by good performance results emphasizes KPI as an important basis for talent selection. All MTN members are firmly customer-centric, continuously improving service quality and customer satisfaction through DBS management system, process optimization, and IT technology innovation, creating more value for customers and winning their trust.

Mobilising order to all MTN people: ‘MTN's striving contributors, the 2024 target mission must be achieved! Let's work hand in hand, with more enthusiasm and more firm belief, to strive for the realization of the company's grand blueprint!